Information We Collect

When you contact us about corporate floral designs or gift services, we gather information you voluntarily submit. This may include your name, business name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget parameters to tailor our offerings to your needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve website performance and understand how clients discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Field Sandy Pantry respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share essential information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This includes safe data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no online transmission method is completely foolproof. We continually enhance our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations depend on the data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and analogous technologies to enhance how you browse and to gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie options via your browser settings. Still, turning off specific cookies might impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third‑party sites or services. This privacy policy covers only Field Sandy Pantry and our website. We are not accountable for the privacy practices of external sites.

We encourage you to check the privacy policies of any third‑party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or applicable laws. When major updates occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.